CROWNED As

TERMS AND CONDITIONS


THESE TERMS AND CONDITIONS OF SALE GOVERN YOUR PURCHASE FROM “CROWNED AS SOVEREIGN BOERBOEL” or “SOVEREIGN WORKING DOGS" ("COMPANY"). EVERY TIME YOU MAKE A PURCHASE ON OUR SITE OR DIRECTLY FROM OUR COMPANY, YOU ACKNOWLEDGE AND ACCEPT THESE TERMS AND CONDITIONS OF SALE.  Every order you place through COMPANY will be deemed your offer to purchase our products.  We may accept your offer either through a phone order, an e-mail confirmation, or through shipment of the items you requested. Our acceptance of each offer as specified is expressly subject to and conditioned on your acceptance of these Terms and Conditions.


PRICING
All prices shown on our website, or sites used for advertising purposes, are subject to change without notice.  Prices stated during your requisition shall apply.  Applicable shipping and handling charges (freight, transportation, etc.) or taxes are not included in the purchase price(s), but all such charges will be added to the sale, as applicable, unless noted otherwise. Information on shipping and handling is available upon request.  We can arrange for shipment of dogs, but we are not liable for events including, but not limited to, delays, accidents, injury, sickness, or death, during transit, as we cannot guarantee the health and safety of an animal when it is not under our care.  All payments (including freight, transportation, and/or handling charges) must be received prior to shipping and/or pickup, no C.O.D.s.  We accept payment by the following: wire transfer, Money Gram, Western Union, & Paypal (Credit Card coming soon).  We may accept money orders or checks with prior written permission via email.  Please do not send cash.


ORDER POLICY
Please contact us at lsteele@sovereignworkingdogs.com for puppy reservations or potential breeding service requests.  In the event of chilled or frozen semen collections, all collection as well as shipping and handling charges are the responsibility of the owner of the bitch.  Interest on past due accounts shall bear interest at 7%.  Any returned checks will be charged a $25 per check fee.  You shall be subject to jurisdiction in Frederick, County, Maryland.  If your account is placed in collection, or if services of an attorney are required to enforce this agreement, you agree to pay all costs and fees, including reasonable attorney's fees. 


MONTHLY PAYMENT PLAN POLICY
Customers that choose the monthly payment plan will be billed once a month until the term expires. If any monthly payment amount declines on the credit card, a $10.00 service fee will be added to the total. If a monthly payment is not paid within 60 days of the scheduled payment date, an additional $25.00 collection fee will be added. If it is not paid within 90 days of the scheduled payment date, an additional $45.00 collection fee will be added and a 2% monthly fee thereafter until your balance is paid in full. In addition your account may be given to a collection agency.


HEALTH and DEFECT GUARANTEE
At Crowned as Sovereign Boerboels we only breed healthy animals that qualify according to the Boerboel International, Inc. breed standard with a goal of producing the same, hoping to avoid disappointment.   Although we try our very best, we cannot foresee genetic or hereditary defects.  In the unlikely event of the replacement of a dog, we do so as fair as possible, without hesitation.  All puppies come with a guarantee  against the following defects:

1. Hip dysplasia (Mild, Moderate, Severe)
2. Vaginal prolapse
3. Entropion
4. An official Boerboel International appraisal score less than 75% at 18 months
5. All testing must be completed before 24 months

These defects must be certified by a veterinarian in a report displaying the pets microchip number. The dog will be replaced by a puppy of the same quality or better, free of charge (shipping and any related costs will be the responsibility of the buyer), upon proof that the dog has been tested, spayed, or humanely euthanize.  Any disputes will be presented to the sellers veterinarian who will make a judgement.

◦ Crowned as Sovereign Boerboels will not replace a boerboel due to owner negligence, injury, malnourishment, or obesity;
◦ Crowned as Sovereign Boerboels will not replace a boerboel that has already been bred and/or produced offspring;
◦ Crowned as Sovereign Boerboels will not replace a boerboel that has not been properly vaccinated, dewormed, & placed upon a monthly heartguard as well as a flea and tick preventative (proof must be provided);
◦ The above guarantees are only valid for buyers who buy their puppy directly from Crowned as Sovereign Boerboels;
◦ The above guarantees expires once the buyer sells the puppy.

RETURN POLICY
We will accept the return of animal and/or product (less shipping costs) purchased through this website or directly from the COMPANY as long as the pup/adult and/or product(s) are returned in their original condition within thirty (30) days of shipment to you.  Shipping and handling charges will not be reimbursed, nor will we pay for the shipping costs to return any pups/adults.

The only exception is if you chose the monthly payment option and in this case you will not be billed the remaining monthly payments for the pup/adult.  Shipping and handling charges will not be reimbursed, nor will we pay for the shipping costs to return any animals and/or products.

If you decide to return any animals and/or products, please include a report from a licensed veterinarian and include as much information about you and your animal and/or product in your notice of intent for return request. For example, your first and last name, your home/shipping address, your email address, animal birth date, registration, microchip id number, a copy of your emailed invoice confirmation, what products were used and unused from puppy welcome package, etc. Please address any inquiries to lsteele@sovereignworkingdogs.com.  

Our hope is that we will be able to assist you as best as possible to complete the selection process and work with you and your pet throughout your pets life.

The Sovereign Guarantee is this: we promise and assure that the conditions set will be met as well as fulfilled; as long as you uphold our requirements, we will replace any dog/bitch puppy and/or adult dog if it does not meet the specified quality (pet or breed quality).

PATENTS, TRADEMARKS AND COPYRIGHTS
All images, literature, and captions are all copyrighted, trademarked, and patent pending, unless expressed otherwise.  Any similar methods or imitations will be pursued to the fullest extent of the law.  Crowned as Sovereign Boerboel(s), or Sovereign Boerboel(s), and any product or service name or slogan contained in this web site or on our packaging, are either trademarks or registered trademarks of Sovereign Working Dogs and may not be copied, imitated or used, in whole or in part, without the prior written permission of Sovereign Working Dogs.  In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of Sovereign Working Dogs, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Sovereign Working Dogs.  Unless otherwise indicated, all materials and content on this web site including, without limitation, logos, text, graphics, designs and other files, as well as structure and arrangement, are the proprietary and copyrighted property of Sovereign Working Dogs.  Portions of this web site may be copied electronically and/or printed solely for personal, informational, non-commercial uses.  Any other use of the materials in this web site, including commercial use or reproduction for purposes other than described above, without the prior written permission of Sovereign Working Dogs is strictly prohibited.
 
MISCELLANEOUS
We reserve the right to furnish an equivalent substitution for pups which cannot be obtained due to reasons, including, but not limited to a lack of conception, miscarriage, false pregnancy, or death of pup, or to cancel the excess portion of the order.  We shall not be in default if delivery is delayed or rendered impossible by forces of nature, war, civil commotion, governmental action, terrorism, fire, storm, flood, explosion, strikes, walkouts, other industrial disturbances, utility, services or transportation interruptions, or any other cause beyond our reasonable control. We may revise or modify pricing without notice.  We are not responsible for typos, fax, or printing errors by external parties.

These Terms and Conditions of Sale will be governed and interpreted pursuant to the laws of the State of Maryland, United States of America, notwithstanding any principles of conflicts of law.  The parties specifically disclaim application of the U.N. Convention on Contracts for the International Sale of Goods. You specifically consent to personal jurisdiction in the State of Maryland in connection with any dispute between you and COMPANY arising out of these Terms and Conditions of Sale or pertaining to the subject matter hereof.  The parties to these Terms and Conditions of Sale each agree that, subject to the arbitration requirement, the exclusive venue for any dispute between the parties arising out of these Terms and Conditions of Sale or pertaining to the subject matter thereof will be in the state and federal courts in Frederick County, Maryland; provided that COMPANY may elect to bring an action against you in any applicable jurisdiction if you fail to submit to jurisdiction and venue in Frederick County, Maryland or to enforce any award or order.  If any part of these Terms and Conditions of Sale is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.  You agree that any suit, action or proceeding arising out of or relating to this Agreement or any of the transactions contemplated herein or related to COMPANY (including without limitation, statutory, equitable or tort claims) shall be resolved solely by binding arbitration before a sole arbitrator under the rules and regulations of the American Arbitration Association ("AAA"); provided, however, that notwithstanding the parties' decision to resolve any and all disputes arising under this Agreement through arbitration, COMPANY may seek to obtain injunctive relief or other equitable relief from a court to enforce the provisions hereof or the decision of the arbitrator.  The arbitration shall be held in Frederick County, Maryland. The arbitrator shall apply the substantive laws of the State of Maryland (without regard for conflict of laws provisions), shall issue a written decision, and shall have the power to award any legal remedies except for punitive damages.  The parties will split the arbitrator's fee.  You irrevocably waive any rights to bring or participate in any class action related in any way hereto.

These Terms and Conditions of Sale constitute the entire agreement among the parties relating to this subject matter.  To the extent a purchase order, confirmation letter, or other communication is inconsistent with these Terms and Conditions of Sale, these Terms and Conditions of Sale will govern, unless expressly agreed in writing otherwise.

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